Coalesced Quality Management System A Collaborative Service Delivery Model

Developing software in a stipulated time frame and within a budget is not good enough if the product developed is full of bugs and today end users are demanding higher quality software than ever before. Project lifecycle starts with preProject work all the way through to post-Project. Projects need to be set up correctly from the beginning to ensure success. As the software market matures, users want to be assured of quality. In order to check such unpleasant incidents or potential problems lurking around the corner for software development teams, we need a quality framework, that not only to assess the common challenges that are likely to come in the way while executing the projects but also to focus on winning the deal during proposal stage. Our research paper is an honest appraisal of the reasons behind the failure of projects and an attempt to address valuable pointers for the successes of future projects. “Coalesced Quality Management Framework (CQMF)” is a theoretical model to bring the best of Quality to the work products developed and to gain the firsthand knowledge of all the projects, defects, and quality metrics and report to the Management so that missed deadlines and enhancement of budget are avoided providing an opportunity to deliver the end product to the satisfaction of the customer. With this framework the project stakeholders and the management constantly validate what is built and verify how it is being built. KeywordsQuality Assurance, Operational Excellence, Coalesced Quality Management System, Business Analyst, phase gate reviews